How long will it take to despatch my order?
We use DPD for our order deliveries which are at a fixed rate of £6.00. We will send an email when your order
has been despatched, alongside tracking information which DPD will send to your mobile number in the form of
a text. Despatched orders are shipped with standard DPD next-day shipping.
We do not ship orders on weekends or public holidays.
Please note, we currently ship to the UK only.
Your £6.00 payment includes one (1) attempt at delivery, any other attempts at delivery will be charged at a
further £6.00 per attempt.
Collect in Store?
Selected club shops are eligible for instore pickup. A coupon code will be displayed on the club shop page
for use at checkout to apply the instore pickup to the order.
Your parcel can only be collected during our opening hours Monday- Friday 9am-5.30pm. Please ensure you have
your order number (from your order collection email).
Whilst we will always attempt to hold parcels as long as possible, please note that after extended periods of
time we cannot accept responsibility for any loss or damage of non-collected goods. We define an extended
period of time as 14 working days from the date of the order being marked as “Awaiting In Store Pickup”.
Parcels Returned To Consignor
Please note that DPD may, on occasion, return a parcel to us following one or more unsuccessful attempts to deliver, a non-response to a call-card, a parcel being left uncollected at a DPD pickup stop or another circumstance at their discretion. If this is to happen then please note you will be liable for another payment of £6.00 for us to reship your order. Failing this, you may collect from our premises.
